SportCue Support
Use these steps if SportCue is not behaving as expected.
Contact Support
If you installed SportCue through Google Play, use the support contact shown on the app listing. If you are part of an athlete test, send feedback through the tester link or message thread you were given.
Before Contacting Support
- Confirm SportCue is updated to the latest installed version.
- Close and reopen the app.
- Check device volume and audio output if coaching cannot be heard.
- Confirm enough free device storage is available.
Active workouts are saved locally and should reopen paused after an unexpected app close.
Include In A Support Request
- Device model
- Android version
- SportCue version
- The screen and action where the issue occurred
- Whether the issue can be repeated
Do not include sensitive personal information.
Privacy
Read the SportCue Privacy Policy.